Privacy Policy

Last updated: 10.03.2026

This Privacy Policy describes how Toong ("we", "our", or "us") collects, uses, and protects your information when you use our mobile application.

1. Information We Collect

1.1 Account Information

When you create an account, we may collect:

• Email address
• Username or display name
• Authentication information (via Firebase Authentication)

1.2 Chat Data

We collect and store chat-related data including:

• Messages you send and receive
• Timestamps
• Participant identifiers

Chat data may be automatically deleted after a defined expiration period.

1.3 Location Information

We may collect approximate or precise location data if you grant permission. Location data is used to enable location-based features within the app.

1.4 Device Information

We may collect device information such as:

• Device model
• Operating system version
• Unique device identifiers

2. Crash Reporting and Security

We use Firebase Crashlytics to monitor app stability and detect crashes. Crashlytics may collect crash logs and device state information at the time of a crash.

We use Firebase App Check to protect our backend services from abuse and unauthorized automated access. App Check collects limited technical information, such as device integrity signals or app attestation data, to verify that requests come from legitimate installations of our app. This is a security measure and does not involve personal data or require user consent.

3. Advertising

We use Google AdMob to display advertisements.

AdMob may collect data such as device identifiers, IP address, and interaction data for the purpose of serving personalized or non-personalized advertisements.

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, you may be asked to provide consent before personalized ads are shown.

4. Push Notifications

We use Firebase Cloud Messaging (FCM) to send push notifications. This may include notifications related to chat messages or app updates.

You can disable push notifications at any time through your device settings.

5. How We Use Your Information

• To provide and maintain the app
• To enable chat functionality
• To provide location-based features
• To detect and fix crashes and improve app stability
• To display advertisements

6. Data Storage and Security

Data is stored securely using Firebase services. We take reasonable technical and organizational measures to protect your data.

7. Data Retention

We retain personal data only as long as necessary to provide the service or comply with legal obligations.

8. Your Rights (EU Users)

If you are located in the European Union, you have the right to:

• Access your personal data
• Request correction
• Request deletion
• Withdraw consent at any time

9. Age Restriction

Toong is only intended for use by individuals who are 18 years of age or older. We do not knowingly collect personal data from anyone under 18. If we become aware that we have collected personal data from someone under 18, we will take steps to delete that data and disable the associated account.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page.

11. Contact

If you have any questions about this Privacy Policy, contact us at:
info@sylatech.dk

12. Content Moderation and Reporting

We allow users to report text messages or pictures that may contain explicit or inappropriate content. When content is reported, it is automatically scanned by an AI system to determine whether it violates our content guidelines.

If a violation is confirmed, the user who posted the content receives a strike. Repeated violations may result in a temporary suspension of the account. If the behavior continues, the account may be permanently disabled.

Reported content and moderation decisions may be reviewed to improve the accuracy and fairness of our moderation system.